July 24, 2020
Ransomware Attack Cripples Garmin’s Wearables
We first heard about it yesterday, when public radio celeb Kai Ryssdal began tweeting in frustration that his Garmin devices weren’t working. Then, Garmin’s social media feeds erupted with frustrated customers saying their fitness wearables weren’t functioning and they were unable to load data from recent rides or runs. Garmin admitted that their system is down, and has been for more than 24 hours.
It’s possible that a ransomware attack may be the culprit, according to CNN, though Garmin has not released their findings.
Should you want to connect with Garmin to figure out when your devices might come back online, well, good luck.
“This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats,” the brand has explained.
The Garmin Connect website is still down as of 1:30 pm, PDT.
FlyGarmin, a service pilots use to track and plan their routes is also down. The FAA requires current and updated version of the app to be functional in planes.
It’s expected to take at least a few days to sort everything out, and it remains unclear whether Garmin’s InReach satellite messengers have been affected.